Business processes outsourcing

Our offer is aimed at Companies dealing with arduous business processes using telephones, computers and the Internet.
We implement professional outsourcing in flexible models according to individual needs.

We provide real value in the areas included in cooperation.
We relieve our Clients from laborious tasks and activities.

Without any investment - from the first month of cooperation.


We offer expert outsourcing of business processes implemented by the use of telephones, computers and the Internet.

We implement dedicated virtual call centres with teams of teleworkers with competences strictly meeting the needs our Clients, for example with knowledge of main European languages.

    Our projects include number of fields, like:
  • telemarketing
  • telesales
  • market research
  • soft debt recovery
  • arranging trader appointments
  • creating and maintaining data bases


SWPL (Sekretariat.Warszawa.Pl Sp. z o.o.) is present on the market since January 2009. The Board and associates are managers with years of experience on Polish and international corporate market.

We offer our services in flexible business models, which bring many additional benefits to our Clients. In the most advanced models we use e.g. full optimisation of charges incurred so far for PFRON. Therefore, our services are both no-investment and no-cost to the Client.

We employ persons with required competences, who are disabled persons, often severely. Thanks to modern formula (teleworking), tools (computers, the Internet and telephones) and our experience, this disability of employees "disappears" completely!

This gives our Clients a unique possibility of combining measurable business results with implementation of the idea of Corporate Social Responsibility (CSR) in one of its most advanced forms. Creating employment opportunities for people with disabilities is the most efficient method for improving their quality of life.


Our Clients include companies of various sizes and from various industries, including Polish branches of international corporations.

    We implement permanent outsourcing contracts in industries such as:
  • TLS (transportation and logistical services)
  • pharmaceutical companies
  • production and distribution of consumer goods
  • Name references available on request.


Registered in the Register of Entrepreneurs of the Regional Court for the Capital City of Warsaw. XII Commercial Division of the National Court Register under number KRS 0000421835.

NIP: 5213631690 REGON: 146137438

Share capital in the amount of PLN 50.000.

Sekretariat.Warszawa.Pl Sp. z o.o. Drawska 29A/87 02-202 Warsaw Poland